Advanced Employee Relations
Course Brochure - HRM30 / Dubai / 22 Jun 2025
By BMC Training and Development
π Course Details
- Venue: UAE - Dubai
- Date: 22 Jun 2025 β 26 Jun 2025
- Place: Downtown Dubai
- Fees: 4750 + 5% VAT GBP
π Introduction
Senior professionals in HR, Personnel, and Administration involved in employee support and
organizational protection will gain practical strategies and legal insight in this course.
π― Objectives
- Understand Employee Relations from a legal standpoint.
- Apply ethical approaches in handling employee issues.
- Conduct organizational opinion & morale surveys.
- Support HR in performance management systems.
- Implement employee recognition and retention programs.
- Resolve disputes while protecting both employee & employer rights.
- Establish compliance culture & internal codes of conduct.
β¨ Why You Should Attend This Course
- Master Critical ER Skills: Learn how to handle disputes, grievances, and employee
morale with confidence.
- Stay Legally Compliant: Understand labor law applications and avoid HR-related
legal risks.
- Lead With Clarity: Gain leadership-level understanding of performance, recognition,
and conduct frameworks.
- Build a Stronger Workforce: Use morale surveys, feedback, and recognition to boost
employee satisfaction.
- Get Recognized: Receive a Certificate of Completion endorsed by BMC Training and
Development.
- Network with Professionals: Learn from and connect with HR leaders and peers in
Dubai.
- Apply What You Learn: Tools and frameworks you can implement from day one.
π Course Content
π
Day One β Understanding Employee Relations
- Labor Law & Employee Rights
- Employer & Employee Responsibilities
- Balancing Interests of Both Parties
π
Day Two β Managing Personal Issues
- Personal Issues & Counseling Tactics
- Boundaries between Coaching and Counseling
- Responsibilities of ER Counselors
π
Day Three β Surveys & Performance Management
- Opinion vs. Morale Surveys
- Using KPIs to Measure Morale
- Performance Measurement: Goals, Competencies & Values
π
Day Four β Recognition & Dispute Resolution
- Designing Recognition Programs
- Linking Pay to Performance
- Steps for Dispute Handling & Escalation
π
Day Five β Grievances & Compliance
- Distinguishing Grievances from Complaints
- Handling Grievances Effectively
- Building Codes of Conduct & Compliance Frameworks
π£ Participant Feedback
βThis course helped me master employee conflict resolution. It's practical, clear, and highly
applicable.β
β Fatima R., HR Manager
π© Register or Contact Us